Remember the electronic ticket fiasco at the Ipswich game in 2011?
Well we are hearing that there was a similar problem at the Stoke match on Sunday whereby possibly over 100 fans who had bought seats online found their membership cards were not activated. A huge queue at the box office resulted in paper tickets being handed out to those affected, with many predictably missing a significant proportion of the match.
AISA is trying to collect accounts of what happened from those affected so that it can take up the issue with the club by representing those supporters affected and ensuring that this problem does not re-occur in the future.
If you were affected please email details of your experience to [email protected]